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How to Get Started with Jento for Facility: A Step-by-Step Guide

Updated: 6 days ago

How to Get Started with Jento for Facility
How to Get Started with Jento for Facility

In today’s fast-paced world, efficient staffing solutions are essential for smooth facility operations. Jento Solutions Inc. is a powerful platform designed to help facilities manage their workforce seamlessly. Whether you’re a healthcare facility, corporate office, or service provider, Jento Solutions Inc. simplifies shift scheduling, team management, and billing. In this guide, we’ll walk you through the process of setting up your account and maximizing the platform’s features.


Step 1: Set Up an Account & Sign the Contract

Before you can start using Jento Solutions Inc., you need to create an account and sign the necessary agreements.

How to Create an Account and Sign the Contract

  1. Visit the our website and sign up for an account.

  2. Navigate to the Contract tab on the right-hand side of the dashboard.

  3. Carefully review the contract and sign it electronically.

Important: Only authorized personnel, such as an admin, should sign the contract.


Step 2: Access the Platform

Once your contract is signed, you can access Jento Solutions Inc. via the web portal or mobile app.

How to Log In


Step 3: Add Facility Information & Invite Team Members

To fully utilize the platform, you need to input your facility’s details and onboard your team.

How to Add Facility Details

  1. Click on the Facility Information tab.

  2. Enter the required details about your facility.

How to Invite Team Members

  1. Click on the Facility tab.

  2. Select Team Member and add your staff members.


Step 4: Posting a Shift

Scheduling shifts is one of the key functionalities of Jento Solutions Inc.

How to Post a Shift

  1. Navigate to Shift → Shift Schedule from the right-hand menu.

  2. Select the desired date from the calendar.

  3. Enter the Start Date & Time, then click Add.

  4. Enter the End Date & Time, then click Add.

  5. Choose the Professional Type required for the shift.

  6. (Optional) Invite a specific professional to fill the shift.

Posting Multiple Shifts

Each shift must be posted one at a time.

How to Adjust the Pay Rate

  • Pay rates can be increased, but they must be approved by the company admin.

  • To request an increased rate:

Note: Once a shift is posted, the rate cannot be changed. Instead, post a new shift with the updated rate and request approval.


Step 5: Confirming a Shift Pickup

Once a professional picks up a shift, you need to confirm it.

How to Confirm a Shift Pickup

  1. Go to Portal → Shift List on the right-hand menu.

  2. Click on the shift and navigate to the Applications tab.

  3. Click Accept to confirm the professional.

The professional will receive a confirmation notification.

How to Communicate with a Professional

  1. Click on the Professional tab.

  2. Select Professional Team → Send Message to contact them directly.


Step 6: Cancelling a Shift

If you need to cancel a shift, follow these steps:

How to Cancel a Shift

  1. Go to Shift → View Shift.

  2. Scroll down to the Status tab.

  3. Click Cancel Shift to remove it.


Step 7: Viewing & Managing Billing

Jento Solutions Inc. makes billing simple and transparent.

How to View Invoices

  1. Click on the Billing tab to access upcoming invoices.

How to Handle Billing Discrepancies

  • Only authorized personnel should access billing information.

  • If there are discrepancies, contact:

  • Policy: Discrepancies must be reported within 5 days of the invoice date. If no dispute is made within this period, the invoice is considered correct and payable.


Step 8: Getting Technical Support

If you encounter technical issues, Jento Solutions Inc. offers reliable support options.

How to Get Technical Assistance

For further assistance, reach out to the Jento Solutions Inc. support team for guidance.


Conclusion

By following this step-by-step guide, you can efficiently set up and manage your facility’s staffing needs with Jento Solutions Inc. From creating an account to scheduling shifts and handling billing, this platform simplifies workforce management, ensuring smooth operations. Start optimizing your facility’s staffing today with Jento Solutions Inc.!

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